Director Technology & System Architect
Problem
Paper-heavy processes caused 2-3 week order-to-dispatch delays. Inventory visibility was manual and error-prone, leading to $2M+ annual waste through overstock and spoilage.
Approach
Mapped all 47 operational workflows, then architected a modular cloud ERP on AWS with automated plant integrations, real-time inventory tracking, and exception-driven alerts. Implemented batch-level provenance and traceability from raw material to dispatch.
Outcome
Transformed plant operations from paper-based to fully digital. Achieved order-to-dispatch in 48 hours (from 21 days), reduced waste by $1.8M annually, and enabled data-driven production forecasting.
Order Processing Time
-95% (21d → 2d)
Operational Visibility
Real-time
Stack
AWSDockerAutomationManufacturingERP
Team1 director + architect, 3 full-stack engineers, 2 plant operations specialists
“Going from paper to digital sounds simple, but Dhaval engineered it so deeply into our plant operations that the factory now runs like a well-oiled machine. The cost savings alone paid for the entire system in 8 months.”
Manish Shah · CEO, Smoothline Inks